The policies behind
every HCC certificate.

How HCC stands behind every certificate it issues — the assurance a certified product genuinely conforms, and what we guarantee to those who rely on it.

The role of HCC's Shariah Board, the principles that govern Halal determinations, and how religious oversight is kept independent of commercial decision-making.

The honesty and accountability HCC owes to the operators it certifies, the markets that trust its certificates, and the consumers who rely on the Halal mark.

How HCC safeguards the commercially sensitive information operators share during certification, and the personal data it handles, while keeping status public.

How HCC keeps its certification decisions objective and free from bias, and ensures that access to certification is open and fair to every eligible applicant.

The professional and ethical standards expected of everyone who acts for HCC — from auditors in the field to the scholars of the Shariah Board.

How HCC identifies and manages conflicts of interest, and its firm prohibition on bribery and any inducement that could compromise a certification decision.

How HCC connects the ethical spirit of Halal with responsible, sustainable conduct — in its own operations and in what it asks of the operators it certifies.

What certified operators can expect from HCC, what HCC expects of them in return, and the routes available to appeal a decision or raise a complaint.

How HCC receives and acts on feedback and incident reports about certified products, and the steps it takes when a product must be questioned or recalled.

Structured, impartial routes for applicants, clients, and consumers to challenge a decision, raise a complaint, or resolve a dispute — with defined timeframes.

The certification schemes HCC operates — food, cosmetic, pharmaceutical, chemical, and service — and how each certificate's scope is set and kept current.

HCC's end-to-end certification workflow — from initial enquiry through audit to certificate issuance — and the obligations that keep a certificate valid.

Why certification is an ongoing commitment, not a one-time credential — the surveillance HCC conducts, the operator's duties, and how certificates are renewed.

When and how HCC suspends, withdraws, or terminates a certificate — with fair, transparent decisions, a right to respond, clear reinstatement rules, and appeal.

The duty to tell HCC before changing anything that affects a certified product — formulation, suppliers, sites, or ownership — and how HCC reviews each change.

The records HCC and certified operators must keep, for how long, and how they are controlled, secured, and disposed of — so every certificate stays traceable.

How to add new products, services, locations, or process changes to an existing HCC certificate — the submission, assessment, and approval steps required.

A plain-language guide for applicants — who can apply, what HCC looks for, the workflow from enquiry to surveillance, and the documentation you need to prepare.

The procedure HCC follows to award certification — how decisions are made on evidence, the conditions for granting or refusing, and how outcomes are given.

How certified organisations may display the HCC Halal Conformity Mark — only on in-scope products and while a certificate is valid — and how HCC acts on misuse.

The controlled source for the HCC logo and Halal Conformity Mark artwork, with the clear-space, sizing, colour, and background rules that keep it consistent.